Learn how seriously o9bit takes the protection of your personal data — in plain, straightforward English. No complex legal language, just full transparency.
What This Policy Covers
Find out exactly what information is collected during registration, transactions, and browsing — and why.
What the collected data is used for, how long it is retained, and when it is deleted.
Under what circumstances data may be shared, with whom, and under what conditions — fully transparent.
O9bit keeps your data secure through SSL encryption, firewalls, and regular security audits.
You have the right to request access to, correction of, or deletion of your personal data.
A full breakdown of what cookies o9bit uses, why they are used, and how to disable them.
At o9bit, your privacy matters deeply to us. On this page, we've tried to explain in plain language why your information is collected, how it is used, and how securely it is kept. We know privacy policies can be a chore to read — so we've made every effort to keep this one as clear and concise as possible.
This privacy policy applies to the o9bit website, mobile app, and all related services. By using o9bit, you are considered to have agreed to this policy. If you disagree with any part of it, we recommend that you do not use our services.
O9bit is built with Bangladesh members in mind. We follow international standards for data protection, and every member's information is stored on individually encrypted servers — no one can access another person's data.
We do not sell your data to third parties. We only use the information necessary to provide our services. You may request to view or delete your data at any time.
O9bit collects information in two ways — directly from you and automatically through your browsing. There are three main categories of data collected.
We only collect information that is necessary to provide our services. We do not request or collect any data beyond what is needed.
Your bKash or Nagad number is stored on o9bit's servers to make withdrawals easier. However, sensitive payment details such as card numbers or PINs are never stored on o9bit's servers — they go directly to the payment gateway.
O9bit uses your data for a number of legitimate purposes, each of which is clearly outlined below.
Your data will not be used beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance.
O9bit does not sell your data to third parties — that is a firm commitment. However, there are limited circumstances where data may be shared.
O9bit uses a multi-layered security framework to keep your information safe. In addition to technical safeguards, administrative procedures are also followed.
Physical access to our data centres is strictly controlled. Only authorised personnel can access the servers, and every entry is logged. Sensitive data — such as passwords — is never stored in plain text and is always hashed.
That said, no security system anywhere offers zero risk — a limited degree of risk is inherent in any data transmission over the internet. We work hard to provide the highest level of protection possible, but keeping your account password strong and using it responsibly is also your responsibility.
Use a strong password, keep two-factor authentication enabled, and never share your password with anyone. Avoid logging into your account over public Wi-Fi.
Cookies are small text files that a browser stores on your device. o9bit uses cookies to improve service quality and make your experience smoother. o9bit does not use any third-party advertising tracking cookies.
You can disable cookies through your browser settings. However, disabling essential cookies may prevent login and other core features from working properly. Most members keep the default settings since cookies make their experience smoother.
O9bit believes every member should have full control over their own data. That is why we uphold the following rights.
You can request a copy of all the information o9bit holds about you at any time.
You can request corrections to any inaccurate or outdated information — through our support team.
After account closure, you may request deletion of your data (except where retention is legally required).
Objecting to the use of your data for specific purposes — such as opting out of marketing emails.
To exercise any of the rights listed above, email us at support@o9bit.world or reach out via live chat. We typically respond within 7 business days.
Certain data may need to be retained for a specified period due to legal requirements or financial regulations, and may not be possible to delete. In such cases, you will be informed with a clear explanation.
O9bit does not retain data longer than necessary. Information for active accounts is kept for as long as the account remains open. After an account is closed, different types of data are subject to their own separate retention periods.
O9bit services are available to users aged 18 and above only. We do not knowingly collect information from minors. Age is verified during registration and confirmed through the KYC process.
If a minor's information enters our system and we become aware of it, that account will be closed immediately and the collected data will be deleted.
This privacy policy may be updated as our services or legal requirements change. Members will be notified of major changes via email or in-app notification before they take effect. For minor changes, the updated date will be noted on this page.
If you have any questions about the privacy policy or wish to make a request regarding your personal data, please get in touch.
O9bit's Core Privacy Commitments
Answers to Common Privacy Questions
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